Terms & Conditions
Terms and Conditions
Welcome to Mansoor, a growing lifestyle brand offering modest clothing, books, purposeful accessories, and home décor inspired by meaningful living.
To access and use the services of Mansoor, you must accept the following Terms & Conditions:
1. Definitions
In these Terms, “You”, “User” refers to the end user or subscriber who accesses our services through the Website and its content.
2. Right to Amend Terms
Mansoor reserves the right to update, modify, or replace these Terms & Conditions at any time. Any changes will become effective immediately upon being published on the website. Your continued use of our website will be considered as acceptance of the updated terms.
3. Website Management
The official Mansoor website is managed and operated by the internal Mansoor team to ensure quality, accuracy, and smooth service.
4. Product Information & Accuracy
Mansoor strives to accurately describe every product—whether apparel, books, accessories, or home décor.
However, due to lighting, photography, and screen variations, actual product colors or textures may slightly differ from how they appear on the website.
If you receive a product that is incorrect, damaged, or faulty, you must notify Mansoor within 24 hours of receiving the product to request a review or replacement.
5. Order Confirmation & Modifications
Once you place an order, the website sends an order confirmation via email or SMS.
Our team will contact you within 24 hours of receiving the order.
You may request changes or cancellations within this 24-hour timeframe. After this period, changes may not be guaranteed.
6. Delivery & Courier Handling
Mansoor uses third-party courier services to deliver products nationwide.
Delivery timelines may vary depending on the courier’s schedule, especially during peak seasons or remote-area deliveries.
Once a product is successfully delivered to your provided address, order cancellation will no longer be accepted.
7. Order Cancellation by Mansoor
Mansoor does not cancel customer orders without valid cause.
However, Mansoor reserves the right to cancel any order at any time without prior notice or explanation, if necessary.